Troubleshooting
What the panel is telling you, and what to do about it.
The panel is how the display talks to you. Each heading below is one it can show, word for word.
“Plug in to begin”
It has no calendars yet and is on battery, so there is nothing to do until it is plugged in. Plug it in and follow Getting started.
“1. Use any device and connect WiFi to:” and then “glimly_setup”
It has no network it can reach and is serving its own. Join glimly_setup and open the address the panel shows: http://glimly.local, or the number under it if that name does not open. The panel also says the network has no internet; stay on it anyway, even if your phone offers to leave.
“1. Use any device and connect WiFi to:” and then your network’s name
The same layout, but good news: it has joined your network and is waiting for you to add calendars. Make sure your phone or computer is on the network the panel names, then open http://glimly.local or the number under it.
“Wi-Fi didn’t connect”
The same setup screen, with this line added: the network name or password you gave did not work. Join glimly_setup again, pick your network from the list and enter the password once more, capitals included. If the details were right and the router was simply off, there is nothing to do: once nothing is connected to glimly_setup, it tries your network again every minute by itself.
“Connected to your Wi-Fi”
It joined your network but could not reach the drawing service, so it cannot finish setting up yet. It checks again every half minute; usually this is the internet connection rather than the display. If it still cannot after a few minutes, the panel changes to “Not updating”.
“Can’t join your Wi-Fi”
It is set up, but its saved network has not answered on several wakes in a row. It keeps trying by itself. If the network or password changed, plug the display in: it tries the saved network for up to a minute and a half, then offers glimly_setup so you can enter the new details.
“Not updating”
It is on your network but the drawing service is not answering, so the calendar it shows is the last one it drew. It tries again at least hourly and picks up on its own once the service is back. The panel names an address to write to if it stays stuck for a day.
“Battery empty”
Too little charge to go online and redraw safely, so it has stopped. Charge it: it wakes as soon as power arrives and picks up where it left off.
The calendar is old
The display only redraws when the calendar has changed, so a panel that looks the same may simply be up to date. Press the button to make it check now.
If it really is out of date, the last few checks may have failed: after seven failures in a row it replaces the calendar with “Can’t join your Wi-Fi” or “Not updating”, whichever is the cause. Until then it keeps the last calendar it drew, because an old calendar is more use than a blank panel.
The display has stopped responding
If the button does nothing and the settings page will not open, hold the button on the back for about ten seconds. That switches the display off in hardware; let go and it starts again from the beginning, keeping its settings and Wi-Fi. It works whether or not it is plugged in. If the picture is left half-drawn afterwards, press the button once more, briefly, to redraw it.
The settings page will not open
The page runs only while the display is plugged in. If it is plugged in and still nothing answers, the cable page reaches the same settings over USB and shows what the device is saying.
Two browsers at once
The display can serve only a few connections at a time. If the page says “This display only accepts a few connections at once”, close the other tabs or phones that have it open, then try again.